How do you handle a situation where your supervisor does not properly communicate information to you?
The culture at JCPenney is based on workers who inspire strong performance in self and others and who build positive, inclusive, and respectful relationships with their teammates. Good communication is key to putting this expectation into practice. Have you had managers in the past who didn't have strong communication skills? How did you respond to this?
"Everyone communicates and absorbs information in different ways, and I think that's really the root of poor communication between a manager and her employees. I have a hard time processing instructions for a task without a hands-on approach -- I respond best to simple, to-the-point instructions and a simple tutorial of how to accomplish the task. A few years ago, I had a manager who communicated a lot of extra information when describing a new task or project, and I had a hard time parsing out what I needed to do to get started on the project. I finally just sat down with the manager and told her I was having a hard time understanding what she needed from me. We talked it out and came to an understanding of how she would communicate with me in the future, and we didn't have any trouble after that."
