Hyundai Mock Interview

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Question 13 of 28

As a salesperson or service advisor, communication with the customer is very important, share with me your experience in customer follow-up.

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James McMechan
James McMechan

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.

Hyundai is a company that believes that communicating with the guest is very important to its success. Assure the interviewer that you take customer service seriously. Use an example of a time when you communicated with a client via phone to keep them informed about their vehicle or about a special promotion that might have been happening.

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