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Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
If you have experience working across time zones, outline the specific methods you use to ensure success. This should include apps, tools, and any workflow steps you lean on to make sure the work you do and/or the work of any teams you are responsible for is as efficient and effective as possible.
If you are new to working across time zones, take the time to research tips for success in this area and describe how you plan to deliver seamless team and customer experiences if hired at Huron Consulting Group.

Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"In my current position, I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have a quick reference to the information that I need."

Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"I do not have exposure to working around multiple time zones; however, this is something I could pick up on very quickly. I would be sure to follow any guidelines offered by Huron Consulting Group for success in this area and I would leverage technology to make the process as easy as possible. Also, I am not opposed to working outside of business hours on the occasions where I would need to communicate with a client across the globe."

Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"I have over eight years of experience working across time zones. For me, the key to success lies in discussing the differences and developing a clear communication plan that everyone can easily follow. For example, I currently work with a client that has a 13-hour time difference. I worked with my team to develop a rotational on-call schedule to ensure that we always have someone available to work directly with the client when needed. Likewise, we schedule client meetings first thing in the morning or at the end of the day to minimize overnight communication on both sides. Finally, I ask everyone on my team to use an app that shows exactly what time it is at all of their teammate and client sites at all times. This helps everyone to communicate more mindfully and provide a more thoughtful customer experience."

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Yes, I have worked for several international companies in which I accommodated customers in different time zones.

Chad's Feedback
Good answer! Your previous career experience working for international companies will certainly be an asset in this position, should you be hired. Consider providing some additional information in your response. For instance, are there any tools or apps you use to assist you in coordinating schedules across multiple time zones? What countries or time zones do you have experience working with?
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Written by Karrie Day
33 Questions & Answers • Huron Consulting Group

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