Because Huron Consulting Group has a large geographic footprint, we have to accommodate a variety of time zones. Do you have experience working for clients and with co-workers in multiple time zones?

"In my current position, I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have a quick reference to the information that I need."

"I do not have exposure to working around multiple time zones; however, this is something I could pick up on very quickly. I would be sure to follow any guidelines offered by Huron Consulting Group for success in this area and I would leverage technology to make the process as easy as possible. Also, I am not opposed to working outside of business hours on the occasions where I would need to communicate with a client across the globe."

"I have over eight years of experience working across time zones. For me, the key to success lies in discussing the differences and developing a clear communication plan that everyone can easily follow. For example, I currently work with a client that has a 13-hour time difference. I worked with my team to develop a rotational on-call schedule to ensure that we always have someone available to work directly with the client when needed. Likewise, we schedule client meetings first thing in the morning or at the end of the day to minimize overnight communication on both sides. Finally, I ask everyone on my team to use an app that shows exactly what time it is at all of their teammate and client sites at all times. This helps everyone to communicate more mindfully and provide a more thoughtful customer experience."

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