"When I'm working with members of the Cisco organization outside of the computer hardware development team, I make sure to use simple, easy-to-understand language when I describe complex technical issues. I am patient with them and take the time to answer their questions, even if I have already explained the topic to them. Suppose the person I am speaking with demonstrates an understanding of technical issues. In that case, I will then include common terminology, acronyms, and industry jargon in my communications, so we get through the conversation quicker and more efficiently."
