Chick-fil-A Mock Interview

Practice 24 Chick-fil-A interview questions covering hospitality, service values, and operational excellence.

Question 8 of 24

Sometimes we hand out free breakfast sandwiches to our customers, why do you think we do this?

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Carly Zucker is an Instructional Designer who creates online training and classes for university and K-12 students.

Handing out free breakfast sandwiches is something unique that Chick-fil-A offers. In addition to researching current and previous promotions, try to connect Chick-fil-A's culture to this promotion. What benefit could they gain from doing this? How does it make customers feel?

Carly Zucker

Carly Zucker is an Instructional Designer who creates online training and classes for university and K-12 students.

"I think you hand out free breakfast sandwiches to your customers because you value them and you want to gain loyal customers. When I walk into my local Chick-fil-A store I feel like I am in a welcoming community as oppose to just a fast food restaurant."

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