The interviewer would like to know if you are involved in your community. Charles Schwab prides itself on giving back. They have what they call their Pro Bono Challenge, a skills-based flash consulting event that enables Schwab employees to focus their time, talents, and expertise to help local nonprofit organizations expand their impact in their communities.
As a Financial Advisor, much of your success comes from networking and getting your name out there and into the community. Volunteer work and community involvement showcase strong character and selflessness, qualities that make a great advisor. Talk to the interviewer about how you've given back, aligning your values with theirs, and how you're active in your community and involved outside work.