What would your most recent leader say about you?
The hiring managers at Bank of America want evidence that you have a history of building positive relationships with previous leaders and employers. The goal of your response is to show that your character is strong, that you have built healthy relationships in your previous roles, and that your character aligns with the traits that Bank of America looks for in its new team members.
Avoid guessing what your most recent manager thinks of you. If you respond unsure, the hiring managers may not feel confident in your employer/employee relationships. For instance, rather than saying, "I think maybe my manager would describe me as dedicated to my work," try saying, "My manager would describe me as dedicated to my work because I deliver on deadlines and often make myself available after hours when my clients need me."
Hopefully your current leader is communicative with you and regularly expresses what they enjoy and appreciate about your work ethic. If possible, form your response around takeaways from your last performance review or a piece of feedback you have recently received from your leader. You can further solidify your answer by referring to reliable references, such as any LinkedIn recommendations on your profile.
Offer 1-3 of your best traits when you respond. Then, support those traits with an example of when you emulated those behaviors. You can also provide details of a measurable accomplishment. For instance, if you received a 100% customer satisfaction survey result, talk about this achievement as supporting evidence. For example, you could say, "My most recent manager would say that I am customer-focused. In fact, I recently received a 100% customer satisfaction rating in our company's latest customer happiness survey."
In your Bank of America HireVue interview, you may be given interview questions in the form of text or the form of a pre-recorded video by a Bank of America hiring manager. The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes 3-5 questions. Depending on the parameters set by Bank of America, the HireVue platform will generally give you 30 seconds to prepare a response and up to 2 minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
"In my last performance review and also in some casual discussions, my manager has described me as motivated, encouraging to others, and consistent. I strive to exceed expectations when I can, and I encourage my fellow team members to deliver their best work. My current manager is happy to speak on my behalf as a positive reference."
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