"My team was contacted by a company who informed us that they had not received a very important piece of equipment in their order, that they would need asap. I recommended that we could overnight the package and offered to take it to the post office. Another team member remembered that our sister company, located closer to the customer, had been able to supply some equipment for us previously and recommended that we could call them. As the coordinator, I offered to call and arrange the delivery to the customer. They were able to get the part there same-day and my co-workers recommendation saved us time and money!"