"When I applied at ABC agency, I knew that I would be managing a campaign already in progress. By then, the PM had already been gone for weeks. My first step was to connect with the business development strategist who scoped and closed the contract with the client. I needed to understand the contract, billables, and the client's goals. Next, I reviewed the project tracker and other documentation to understand the targets, deadlines, and manage the team moving forward. Lastly, I met with the team for introductions and clearly asserted myself as the project manager. In about two weeks, I was pretty confident about being the main point of contact."