QUESTION 18 OF 25

You're managing the launch and implementation of a new operational process for the entire business. You're told to focus on doing things right, versus doing things fast. How will you oversee quality in your plan?

Quality assurance is paramount to the success of a project, especially in this scenario in which the project ultimately impacts the way the business is run. To successfully answer this question, provide examples of quality management throughout your project plan. For this role, the interviewer is looking for someone who can ensure that project deliverables meet the standards established at the beginning of the project. Assure the interviewer that you are knowledgeable in setting SMART goals (specific, measurable, achievable, relevant, and time-bound) goals.

"Because the CEO emphasized quality, I will take my time to carefully plot the milestones. With every milestone, I will work with stakeholders to identify corresponding measures of success. In the rollout plan, I will start by testing the new system with two small departments. I'll make sure that the test has realistic and measurable targets. Based on the outcomes for the first couple of tests, I will refine the rollout plan for the other departments. If we're not confident to move forward based on the initial outcomes, then I'll propose to run the test again with another group."

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Scenario Based Project Manager Mock Interview

You're managing the launch and implementation of a new operational process for the entire business. You're told to focus on doing things right, versus doing things fast. How will you oversee quality in your plan?

Unlock all 25 Scenario Based Project Manager questions

25 Scenario Based Project Manager Interview Questions & Answers