What types of retail banking accounts are you familiar with?
If you have experience as a relationship banker simply think about the types of accounts you are familiar with and research the bank you're applying with to see if they offer additional services. Familiarize yourself with any that you do not have experience working with.
If you are new to banking, take the time to properly research the personal and business banking product offerings. This will help you understand the difference between the various account types and how they are utilized.
Walk your interviewer through the various types of checking, savings, credit, and retirement accounts you are familiar with. Be sure to indicate any differences you are aware of that apply to the type of bank you're referencing (i.e. online vs. branch banking)
I am familiar with a variety of checking accounts including standard checking, student checking, and joint checking. Many banks have accounts that have benefits such as zero fees, and other related perks based on the average balance of the account holder. For savings, there are standard savings accounts, certificates of deposit, and high-yield accounts depending on the bank and whether or not the account is managed solely online. There are also investment and retirement accounts such as trading accounts, IRAs, and Roth IRAs that help individuals further manage their finances, save for retirement, and build wealth. There are credit accounts and the options vary by bank. Most credit cards now come with a reward structure that might offer points, travel rewards, or cash back. Finally, there are lending accounts that offer loans for homes, vehicles, etc.
From a business perspective, there are small business checking, savings, credit, and loan options as well. There are also small business investing options. I am not familiar with all of the options available to large corporations, but I would love the opportunity to learn in the future. In the meantime, I feel confident I have the account knowledge necessary for success as a personal relationship banker here at XYZ Bank.
Unlock all 25 Relationship Banker questions
Prepare for questions on cross-selling, compliance, and building lasting client relationships.
Get Started