Walk your interviewer through the basic duties and responsibilities of a relationship banker including customer acquisition and retention, customer service, opening accounts, serving as a liaison to other banking services, conflict resolution, and administrative tasks. If applicable, mention any duties specific to the role you're applying for (i.e. personal relationship banker vs. commercial)

The role of the relationship banker is to provide services to banking clients. They assist in identifying new clients, helping them open accounts, and assisting in the credit application process. They help facilitate solutions to complex banking issues on behalf of their clients. They are knowledgeable about all of the financial solutions offered by their bank, answer product and system-related questions for their clients, and serve as a liaison to other banking specialists for services such as mortgages. They stay up to date on policies and regulations and apply them accordingly. Finally, they participate in a number of administrative tasks.