How do you ensure that payroll is paid correctly and on time?
The interviewer wants to know that you will handle their volume and the unique needs of their organization. Show that you will give careful thought to their unique payroll set-up and that you will take the time to learn the ins and outs of their process. You can discuss how you will utilize the notes feature in your payroll software to document any special requirements.
"I use Excel and take extensive notes while doing my job. I keep my work organized and plan steps in advance. I have worked around special pay items to make sure that employees are paid correctly and on time. Checklists are an effective practice and I have found they work well in measuring an efficient payroll each cycle. I will create checklist items for any unique contract or special payment terms. Then, I double check to make sure the inputs are accurate before each payroll cycle."
"One of the most effective practices I have found works well in measuring an efficient payroll each cycle is utilizing checklists. Simply put, I will create checklist items for each special contract or unique payment terms to ensure we are double or triple checking the inputs to measure accuracy each cycle."
I have a system of checks and balances and I make sure that system is followed properly for every payroll. This includes a pre-check of the system including any recent changes. I maintain a list of all changes such as raises, bonuses, new employees who started this pay cycle, etc. After I implement any changes, I double check each one, line-by-line to ensure accuracy. I do the same with reviewing timesheets and cross checking the hours from the timesheet system and the final payroll. A final preview is also conducted before payroll is transmitted and total numbers are compared to budget.
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Anonymous Answer
Using checklists and taking extensive notes has always been an important part of meeting deadlines for me. I plan to keep notes and plan ahead using the checklists especially for any special payment items and then double-check my work before submitting it.
Stephanie's Feedback
This is a solid response. If you have any other internal systems that have worked for you (example: color-coding, a scheduling app, etc), you may also wish to share that.
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