"One of the most difficult situations that I have had to face on the job was a patient who had dementia. He would frequently become agitated, restless, and sometimes angry. I would patiently remind him of a conversation in a way that suggested something rather than making him feel like he was forgetting. I also encouraged him to leave notes to himself for the purpose of recollection. Eventually, his state deteriorated, and he needed more full-time care than I could offer, but we certainly made his situation work well for him as long as we could."