Often, you will be tasked with taking notes or exploring inquiries in real time, so you will need to have strong typing skills. That involves quickly resolving challenges and closing out cases in order to support as many people as efficiently as possible. You should have an idea of how many words per minute you are able to type prior to your interview. You can easily find a typing test online to give yourself a ballpark range. Compare this with whatever you find they require in the job description. Your answer to this question should be fairly concise and to-the-point, though you may also add that you are interested in continuing to improve your typing skills since it is such an asset to your career.