How to Answer: How are you at navigating a wide range of personalities at work?
Advice and answer examples written specifically for a Call Center job interview.
21. How are you at navigating a wide range of personalities at work?
How to Answer
Call center employees interact with a very broad range of individuals and personalities throughout each day, so your interviewer wants to ensure that you are up for that challenge and that you will be able to maintain a positive attitude. You can certainly be honest about the difficulties that come with this aspect of the job, just be sure to discuss your tools for overcoming them and successfully working with all kinds of people and personalities each day. Ultimately, you need to display that you are able to navigate gracefully and effectively.
Written by Clara Canon on November 20th, 2020
Answer Example
"I am very accustomed to working with a wide range of personalities given my customer service background. I actually really enjoy getting to meet and work with many different kinds of people, so this is a bonus for me. I find that it helps me better understand how to connect with others, so I view even difficult interactions as learning experiences that will help me improve at my job."
Written by Clara Canon on November 20th, 2020