"Last year, I was working on designing a prototype for a customer and in that design process, I asked to borrow some expensive equipment from the customer that would help during my design process. Having a great working relationship with them up to that point, they let me take it with me back to my office. Later that week, realized that I had lost one of the pieces. I retraced my steps to every place I could remember and searched through my car several times, still to no avail. Immediately, I did the right thing and called my contact with the customer right away and owned up to my mistake. While it would've been easy to place blame elsewhere, I am a firm believer in forgiveness for honesty and doing what is right. The customer, while upset initially over the phone, wasn't hesitant to forgive me for the mistake and we maintain a great relationship to this day."