Scotiabank Mock Interview
Practice 32 Scotiabank interview questions covering banking expertise, customer scenarios, and values alignment.
Question 24 of 32
Tell me about a time you faced uncertainty. How did you handle it?
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Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
Ambiguity is an inevitable part of most jobs, and especially those within financial services. Your interviewer wants to know that you are comfortable with uncertainty and can use solid logical reasoning skills to find the best path forward. While some employers are OK with answering every little question you might have, know that most places don't want to have to hold your hand through every project. Using an experience as an example, demonstrate your ability to run with a situation even if you don't have each piece of the puzzle.
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
"I think that uncertainty keeps the job exciting, so I can assure you I'm comfortable not having every piece of information. Working for a tech startup a few years ago, each day presented new challenges and uncertainties that we had to tackle. Our first time onboarding a new client was particularly challenging, as we didn't already have precedents in place. I handled this uncertainty through diligent preparation in the weeks leading up to our kick-off call. I did extensive research on the client, made sure I was comfortable with our project management tools, and created various contingency plans. Overall, onboarding went great, and we developed a close relationship with this client filled with productive work together. Even though they were our first client and we had no blueprint to follow, I approached the situation by listening closely to the clients' pain points and developing subsequent deliverables to address each one."
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