How to Answer: Many organizations overlook some areas of their business that can benefit from a digital transformation. What is an overlooked area where you've seen a digital transformation make a huge impact during your career?
Advice and answer examples written specifically for a Russell Reynolds Associates job interview.
2. Many organizations overlook some areas of their business that can benefit from a digital transformation. What is an overlooked area where you've seen a digital transformation make a huge impact during your career?
How to Answer
Digital technology has the ability to impact any level of an organization, but oftentimes some levels get overlooked. For this question, your interviewer is looking to hear that you have the ability to look at these overlooked areas and find ways that a digital upgrade can impact them in a positive way. To be creative, don't leave any stone unturned in your answer.
Written by Ryan Brunner on August 23rd, 2019
1st Answer Example
"In my current role, one unique thing that I accomplished was making our environmental services digital and online. This transformation had many moving pieces. One that I am proud of having a huge impact was automatic notification of supplies being low around restroom facilities. Not only did this save labor time of someone checking supplies, but it also kept both employees and customers extremely satisfied at our facilities."
Written by Ryan Brunner on August 23rd, 2019
2nd Answer Example
"A couple of years ago, I was working with a large distributor on revolutionizing their technology usage all across the board. The one area that their management overlooked was with their delivery and fleet of trucks. With changes made to routing tracking/efficiency and vehicle maintenance diagnostics, this organization was able to save tens of thousands of dollars just in the first year of implementation."