Quest Diagnostics Mock Interview
Master 35 Quest Diagnostics interview questions covering lab operations, patient service, and diagnostic testing protocols.
Question 31 of 35
When have you had to adapt to a major change in the workplace?
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Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The ability to adapt to change in the clinical laboratory setting is an essential skill to possess because change is inevitable at Quest Diagnostics. Your interviewer would like to know about a time you were required to adapt to change in the workplace and wants to hear how you saw that change as a positive thing and adapted with a positive attitude.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my current role, there is a lot of staff turnover on our management team. I have had to adapt to three new managers in the past four years. It is not the ideal situation for a group of lab staff, but I have always managed the change with a positive attitude and being an open communicator with every new leader."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Talk to the interviewer about a time you had to adjust to changes on the job. Speak positively and confidently when discussing the change and how you handled it. If you were a positive influence on other colleagues, this is a great point that your interviewer would love to hear!
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I would have to say quite often throughout my career. New equipment in the lab can certainly throw a wrench in work processes, and I've witnessed way too many colleagues buck change because it threw off their work processes. I take the opposite approach and view changes as necessary for improvement. I always take the time to research and learn about new lab equipment, so I know their features and benefits and can hit the ground running when it arrives."
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Jaymie
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Anonymous Answer
In my past role, working during COVID was tough, and had to deal with major changes constantly. We had many phlebotomists quit their jobs and as a result, had to deal with schedule changes, working extra days, and also taking on extra work. It is not an ideal situation but I handle that change with a positive attitude and take pride that I can handle whatever comes my way.
Jaymie's Feedback
COVID definitely changed many aspects of the workplace! Good job sharing the specific challenges you were faced with and how you overcame them.
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