In the lab industry, problems arise frequently. When a major problem arises in your work, what is your first reaction?

"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I like to gather my thoughts, make an action plan, and make sure I communicate with anyone that needs to be kept abreast of the situation."

"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are facing a staffing shortage like many other clinical labs. Demonstrate to the interviewer that you take a methodical approach to problem-solving rather than reacting impulsively when a problem occurs.

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