Quest Diagnostics Mock Interview
Master 35 Quest Diagnostics interview questions covering lab operations, patient service, and diagnostic testing protocols.
Question 21 of 35
How will you handle having difficult conversations with your colleagues here at Quest Diagnostics?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
One of the most challenging parts of communication on the job can be delivering bad news to people you work with and for whom you care. Since communication is so vital to the success of any lab setting, your interviewer at Quest Diagnostics needs to know that you can have difficult conversations with your colleagues.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I certainly do not enjoy communicating bad news to a co-worker, but I have experience doing so. When this type of task is required of me, I practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugarcoat the reasons why. It's best they know so they can learn from the experience."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Whether it is providing a less-than-positive work review or a simple criticism of something a colleague is doing, having a difficult conversation is not an easy task. Assure the interviewer that you can handle this duty transparently, concisely, and professionally. If you have an example of a difficult conversation on the job, talk in detail about how you approached it and the outcome.
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