When have you been asked to perform a function or complete a task in which you had little or no experience?
At some point in any person's career, they've been asked to complete a task outside their comfort zone. This is especially true for a new staff member joining a new organization. Your interviewer at Quest Diagnostics needs to know that you would be cautious before jumping into something you were unfamiliar with and take the time to ask questions and be trained properly.
"When my manager went on unexpected medical leave for three months last year, I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I took it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned, she was very pleased with my progress, and I received a promotion."
"At times, I will be asked to perform tasks in our computer system that I am not completely familiar with. When this happens, I will not ask for help right away. Rather, I will search for the answer in our manuals or online. I am comfortable taking on new tasks and enjoy learning new skills."
Before your interview, think back to a time you were asked to take on a task or a role that you felt was over your experience level, and describe how you dealt with the situation. If it was a situation where you could jump in with both feet and get your hands dirty, explain the situation and why it allowed you to do so. If bigger things were at stake and you had to seek help, carefully describe why and the action you took. In the end, be sure to discuss the outcome and what you learned.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
In my previous role, while working in the hospital, my supervisor had asked me to cover the microbiology department due to a colleague calling in sick. Although I was being trained for this department, I had only trained for two days and still needed more training. Nonetheless, I jumped in to help and told myself I could rely on my team with any questions and I followed manuals. At the end of my shift, my supervisor was blown away at how fast I caught on and congratulated me for also being dependable.
Jaymie's Feedback
This is an excellent example! It showcases your ability to take the initiative, tackle challenges head-on, display a leadership mentality, and can-do attitude, and use available resources to self-help. Great job!
