Ramp Services Officers are required to communicate in an effective way with all Qantas Airways staff to ensure that cargo and baggage are handled with accuracy and timeliness. Because most of the job is done away from a computer, make sure to focus on your verbal communication skills and listening skills the most, as they are most often used in this role. As you answer, talk about the importance of communication when working as part of a larger team and talk about times that this has been important in the work that you have done in the past.