Tell me about your experience working around children.
Many cruise lines offer a family-friendly environment, with kids clubs. These clubs often offer activities and care from babies all the way to teenagers. Entertainment and care could include large playrooms, special kid-friendly menus, crafts, water parks, and other programs. The interviewer needs to know that you would be comfortable working around children of all ages. Talk about your experience working with kids, including the ages you have worked with and the types of activities that you have led. If you do not have experience working around children, that is okay. Discuss that you are a kid at heart and are confident that you can make any day fun, and safe, for kids of all ages!
"I have worked as a babysitter since I was 12 years old. I have been a volunteer for Girl Guides a few years running as well. I have worked with kids in outdoor adventure programs, water programs, and also activities such as crafts and cooking. Most of the kids I have worked with are ages 4-9; although, I believe that I can make any day fun for all ages!"
"I have not had direct work experience with children; however, I am the oldest of four siblings, and did a lot of free babysitting for my parents growing up! I am a kid at heart and enjoy making kids laugh. I can assure you that I would work very hard to make the kids club experience at Norwegian Cruise Line a safe and memorable one."
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Anonymous Answer
It is not easy working with children as they always portray different personalities. The bottom line is there is no formula when working with kids. All you need is to show them is love and patience and it always works out for the best.
Stephanie's Feedback
For this response, I suggest being a bit more positive/growths focused (focus on the positive areas of working with children, instead of going right into the challenges.) You should also provide specifics of when and how you have engaged with children (what were those settings? What did you learn?) In the "Revised Answer" section, I have provided an example of what that might look like.
I've had quite a bit of experience working around children, both informally as a caretaker for my niece and as a former babysitter for several families, with children ranging in age from 18 month-10 years. I really enjoy engaging with children because they are so genuine and say what's on their mind. Every child's needs are unique, and I really value getting to know children on an individual basis and reflecting on how I can best support their growth. In this setting, I would really enjoy engaging with children on a cruise ship, and I feel confident in my ability to meet the needs of children and families aboard the ship.
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