Norwegian Cruise Line Mock Interview
Practice 30 Norwegian Cruise Line interview questions covering guest service, ship operations, and brand culture.
Question 22 of 30
Describe the typical Norwegian Cruise Line customer, and the type of vacation they are seeking.
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Example Answer
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Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
According to Cruise Lines International Association (CLIA), the typical cruise vacationer is:
- 93% Caucasian
- 46 years or older
- 65% have post-secondary education
- 80% are married
- 58% work full-time
- 90K household income
Show the interviewer that you have done your research on the typical customer that Norwegian Cruise Line may attract.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I understand that the majority of your customers are upper-level income earners, mostly married, ages 45 and over. I have also read that many of your customers come back for a cruise every three years which is an excellent rate considering the planning and cost associated with such elaborate vacations. I would say that your average customer is seeking a blend of adventure and luxury. Is this correct?"
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been on a couple of cruises through Norwegian Cruise Line and found that your cruises are very family oriented. My research tells me that your customers are seeking a vacation out of the ordinary, where they can leave their cares at home. Is this accurate to say?"
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Anonymous Answer
I would say a recently married couple on their honeymoon looking for an exceptional vacation to kick start their married life, making memories that one day they will show to their children.
Stephanie's Feedback
This is a great start, but I suggest developing this response further to show that you understand the type of vacation that Norweigian clients are seeking (example: fine dining, luxury experience, top-notch customer service, etc.) What will help the typical customer relax and enjoy their cruise experience?
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