Tell me about a time you worked as part of a team to solve a problem. What role did you play on the team in this situation?

"My coworkers and I worked together to resolve a pretty urgent client situation. The issue was with their production process and my organization supported the maintenance of their production equipment. I shared the problem with my coworkers for support. I led the effort in researching their issue and how we could tweak the machinery to fit their new needs. My colleagues helped me back up my research with more facts and information to provide for my client. Together we were able to gather additional information and make a great recommendation to assist my client."

"I worked as a quality assurance intern last summer. I was assigned to a cross functional development team. They were running behind on their project and added extra developers to assist. That meant that there was more to test each week, and the QA analyst who I worked with was already swamped. She had to abandon automation of tests in favor of manually testing as many functions as possible. I have some development experience, and I had been interested in their automated testing tools since joining the team.

I knew that I could help speed things along if I could automate some of the more basic functions of the new features as they were developed. I stayed late one night and gave it a shot. I created several testing scripts to learn the automation tool. I showed them to my colleagues, and they were impressed with my initiative. I ran point on automation for the rest of the summer, and I appreciated the opportunity to add value to the team and the system."

"The demand for several of the products my group managed tanked during the pandemic. There were also major supply chain issues. We were in uncharted territory and nobody really knew if we needed to make major adjustments to our production schedules or just give things a little time to settle down. Everyone was stressed at our managers' meetings because our staff had a constant flow of questions, and we did not have answers in many cases.

I worked with my fellow managers to triage the situation. We created a forum for employees to ask questions. We pulled our best supply chain and production management subject matter experts together and let them provide situational guidance. As managers, we reviewed the decisions and provided feedback as necessary. Unfortunately, the pandemic lasted a lot longer than we expected, but we mobilized the right people at the right time to determine our best course of action."

Give an example that shows you are a leader and that you are willing to ask for help when you need it. Humble leaders are hard to come by these days. Present the situation and explain what you and your team did to create optimal results. As well, be sure to talk a bit about the role that you took on as part of that team in solving the problem so your interviewer gets a sense of the type of team player you will be at NASA.