Morgan Stanley Mock Interview
Excel in Morgan Stanley interviews with 30 questions covering markets, client scenarios, and financial analysis.
Question 24 of 30
How do you deal with client rejection or objections?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
This question aims to evaluate your EQ. Being able to take rejection and objection in stride and display sales acumen means exuding confidence every step of the way - walking the walk and talking the talk.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I love the quote by Tom Hopkins that says, 'Begin always expecting good things to happen.' This quote encompasses my approach to sales and even client rejection. I know that my offering is better than the rest, and I stand behind my work and maintain integrity in everything I do. The 'right' client for me will see these qualities and be willing to hear me out at the very least. When I hear the word 'no,' I understand 'not right now.' No is not forever, and I will continue to massage even the 'no' relationships until they turn into a yes!"
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"To be a successful professional in the wealth management industry, I must rely on my reputation, referrals from others, and professional follow-up.No matter how a customer rejection might make me feel, I vow to remain professional. I am a positive person by nature, so when rejection comes my way, I will ask more questions to see if I can find the true source of the objection."
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