Morgan Stanley Mock Interview

Excel in Morgan Stanley interviews with 30 questions covering markets, client scenarios, and financial analysis.

Question 24 of 30

How do you deal with client rejection or objections?

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

This question aims to evaluate your EQ. Being able to take rejection and objection in stride and display sales acumen means exuding confidence every step of the way - walking the walk and talking the talk.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I love the quote by Tom Hopkins that says, 'Begin always expecting good things to happen.' This quote encompasses my approach to sales and even client rejection. I know that my offering is better than the rest, and I stand behind my work and maintain integrity in everything I do. The 'right' client for me will see these qualities and be willing to hear me out at the very least. When I hear the word 'no,' I understand 'not right now.' No is not forever, and I will continue to massage even the 'no' relationships until they turn into a yes!"

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"To be a successful professional in the wealth management industry, I must rely on my reputation, referrals from others, and professional follow-up.No matter how a customer rejection might make me feel, I vow to remain professional. I am a positive person by nature, so when rejection comes my way, I will ask more questions to see if I can find the true source of the objection."

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30Morgan Stanley Interview Questions & Answers

Customer Service

1.Morgan Stanley is client-centric. How do you continually strengthen relationships with your exciting client base?

Communication

2.Wealth management is an all encompassing term. How would you explain what we do at Morgan Stanley to someone unfamiliar with our company?

Trust

3.As a wealth management professional, have you ever been asked to act unethically? If so, what did you do?

Experience

4.In an initial client meeting, how do you assess a client's financial position?

Education

5.How do you stay current on the latest wealth management development trends?

Education

6.Walk me through your education and how it relates to a career in wealth management.

Communication

7.How would you explain mutual funds to someone unfamiliar with the concept?

Behavioral

8.This role with Morgan Stanley is very independent. How do you prospect for new customers?

Experience

9.Tell me about the systems and tools that you lean on to do your job.

Behavioral

10.Do you prefer to work independently or with partners?

Education

11.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

Behavioral

12.As a Financial Advisor, your compensation is tied directly to your productivity. How do you feel about working in a highly commissioned role?

Behavioral

13.Analytical skills are critical to success as a Financial Advisor. How are you analytically-minded?

Communication

14.How do you show potential clients that you are a trusted source for information on wealth management and other financial topics?

Experience

15.Which factors do you believe most impact the growth of the wealth management industry?

Behavioral

16.Financial Advisors with Morgan Stanley who are active in their community see a higher rate of success. Tell me about an organization or group outside of work with which you are involved.

Experience

17.Morgan Stanley employees work as though they are independent business owners. Talk to me about what makes you entrepreneurial by nature.

18.When you suffer a setback in your portfolio, how does that emotionally affect you?

Behavioral

19.How would you build a relationship with an intimidating client?

Career Goals

20.Why do you want to work in wealth management, and where would you like your career to take you?

Experience

21.Do you have experience preparing and delivering presentations?

Experience

22.How will your skills complement Morgan Stanley if hired?

Experience

23.What skills did you learn in your current role that will help you succeed at Morgan Stanley?

24.How do you deal with client rejection or objections?

Education

25.What do you believe is the biggest challenge facing the wealth management industry today?

Behavioral

26.Would you cold call for a year if it meant you had a steady client list afterward?

Trust

27.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

Career Goals

28.Do you have a personal or professional mission statement?

Communication

29.Do you have any questions about this job or working for Morgan Stanley?

Experience

Morgan Stanley Mock Interview

How do you deal with client rejection or objections?

30Morgan Stanley Interview Questions & Answers

1.Morgan Stanley is client-centric. How do you continually strengthen relationships with your exciting client base?

2.Wealth management is an all encompassing term. How would you explain what we do at Morgan Stanley to someone unfamiliar with our company?

3.As a wealth management professional, have you ever been asked to act unethically? If so, what did you do?

4.In an initial client meeting, how do you assess a client's financial position?

5.How do you stay current on the latest wealth management development trends?

6.Walk me through your education and how it relates to a career in wealth management.

7.How would you explain mutual funds to someone unfamiliar with the concept?

8.This role with Morgan Stanley is very independent. How do you prospect for new customers?

9.Tell me about the systems and tools that you lean on to do your job.

10.Do you prefer to work independently or with partners?

11.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

12.As a Financial Advisor, your compensation is tied directly to your productivity. How do you feel about working in a highly commissioned role?

13.Analytical skills are critical to success as a Financial Advisor. How are you analytically-minded?

14.How do you show potential clients that you are a trusted source for information on wealth management and other financial topics?

15.Which factors do you believe most impact the growth of the wealth management industry?

16.Financial Advisors with Morgan Stanley who are active in their community see a higher rate of success. Tell me about an organization or group outside of work with which you are involved.

17.Morgan Stanley employees work as though they are independent business owners. Talk to me about what makes you entrepreneurial by nature.

18.When you suffer a setback in your portfolio, how does that emotionally affect you?

19.How would you build a relationship with an intimidating client?

20.Why do you want to work in wealth management, and where would you like your career to take you?

21.Do you have experience preparing and delivering presentations?

22.How will your skills complement Morgan Stanley if hired?

23.What skills did you learn in your current role that will help you succeed at Morgan Stanley?

24.How do you deal with client rejection or objections?

25.What do you believe is the biggest challenge facing the wealth management industry today?

26.Would you cold call for a year if it meant you had a steady client list afterward?

27.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

28.Do you have a personal or professional mission statement?

29.Do you have any questions about this job or working for Morgan Stanley?

30.What are your pay expectations for this role?