QUESTION 23 OF 30

How would you handle an issue with a policy or procedure?

Any time a policy or procedure is implemented where the messaging is unclear or confusing, it can result in issues arising regarding the misperception of why the policy is implemented. Therefore, any time someone forms an opinion of a policy or procedure, it should be backed with full knowledge of why the policy was implemented and deemed necessary. Understand why as well as how is integral to supporting your leaders and the functioning of your teams.

"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."

"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."

Unlock all 30 Mondelez International questions

Prepare for behavioral and case questions used at this global snacking powerhouse.

Get Started

Previous Question Next Question

Mondelez International Mock Interview

How would you handle an issue with a policy or procedure?

Unlock all 30 Mondelez International questions

30 Mondelez International Interview Questions & Answers