Mondelez International Mock Interview
Practice 30 Mondelez International interview questions covering brand strategy, consumer insights, and global operations.
Question 23 of 30
How would you handle an issue with a policy or procedure?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Any time a policy or procedure is implemented where the messaging is unclear or confusing, it can result in issues arising regarding the misperception of why the policy is implemented. Therefore, any time someone forms an opinion of a policy or procedure, it should be backed with full knowledge of why the policy was implemented and deemed necessary. Understand why as well as how is integral to supporting your leaders and the functioning of your teams.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I would first talk with my manager to make sure I understood the expectation correctly. It could be that I was interpreting it wrong or that there was some miscommunication. If I still had an issue, I would take some time to think about how I can deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
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