When have you shown a willingness to learn a new method or new approach to solving a problem?

"When our facility came under new management last year, many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. Keeping an open mind and acknowledging that there are other ways to do things helped me to be more open and inviting to the change. I quite enjoyed the process."

"They say people in healthcare are 'lifelong learners.' I'm now old enough to realize that its difficult to be always adapting. I think my 45-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. It's not about who is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions, and I had to adapt to overcome my former way of thinking."