"In my current role, I have many various responsibilities. I perform and record clinical observations and vitals such as blood pressure, temperature, respirations, and pulse. I also discuss and share information with registered nurses on patients' conditions, behaviours, activities, and responses. As a ward attendant, I also interact with patient families, providing updates when necessary and education on certain illnesses, diagnoses, or conditions. Lastly, I help answer patient call lights, provide care and assistance with ADLs and ensure the privacy and safety of patients at all times."

"I'm the only medical secretary for our consultant, so I'm the main point of contact for patients in the office. The majority of my day is spent interacting with patients who come in for appointments and on the phone with patients answering questions or scheduling/confirming appointments for the week. I also manage the cancellation list. We have a full-time person who does billing, but some days I will assist her with filing duties if she is behind. The remainder of my day is usually spent compiling and updating patient records, typing letters and clinical reports, some medical audio typing, and correspondence through our electronic patient portal and email inbox."