What does your typical workday look like?
The interviewer would like to discover more about your day-to-day responsibilities and duties. If you are coming from another healthcare organisation, it's likely similar to what would be required in the position with Mater Private Healthcare; however, it's important to describe in detail what your daily activities look like. Consider whether you spend time checking patient vital signs, performing ECGs or venipuncture, or supporting individuals and their families when faced with unwelcome news and life-changing diagnoses. Read the job description thoroughly, and discuss the areas of responsibility you have experience in and perform daily. Keep a positive tone as you describe what your current role entails each day, and refrain from complaining about certain duties or feeling overwhelmed by the day-to-day tasks.
"In my current role, I have many various responsibilities. I perform and record clinical observations and vitals such as blood pressure, temperature, respirations, and pulse. I also discuss and share information with registered nurses on patients' conditions, behaviours, activities, and responses. As a ward attendant, I also interact with patient families, providing updates when necessary and education on certain illnesses, diagnoses, or conditions. Lastly, I help answer patient call lights, provide care and assistance with ADLs and ensure the privacy and safety of patients at all times."
"I'm the only medical secretary for our consultant, so I'm the main point of contact for patients in the office. The majority of my day is spent interacting with patients who come in for appointments and on the phone with patients answering questions or scheduling/confirming appointments for the week. I also manage the cancellation list. We have a full-time person who does billing, but some days I will assist her with filing duties if she is behind. The remainder of my day is usually spent compiling and updating patient records, typing letters and clinical reports, some medical audio typing, and correspondence through our electronic patient portal and email inbox."
