Practice 25 Kaiser Permanente HireVue questions covering video responses, patient care scenarios, and healthcare values.
Question 9 of 25
Why the Interviewer Asks This Question
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer will ask about conflict in the workplace to gain insight into your ability to handle challenging situations and work effectively with others. Conflict is inevitable in any workplace, and the interviewer wants to know how you would handle it if it were to arise. They may also be looking for candidates who are skilled at resolving conflicts in a professional and positive manner, as this is a valuable skill in any work environment. By asking about conflict, the interviewer can gauge your communication and problem-solving abilities and your ability to remain calm and composed under pressure.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Well, there was a time when I disagreed with a coworker about the direction of a project we were working on. We had very different ideas about how to approach it, and it seemed like we were at an impasse. I scheduled a meeting with our supervisor to discuss the issue and get their perspective.
During the meeting, we both voiced our concerns and explained our ideas for the project. Our supervisor listened attentively and ultimately helped us come to a compromise that incorporated our ideas. We were able to move forward with the project and complete it successfully.
Looking back, I think the key to handling the conflict was maintaining a calm and professional demeanor throughout the process. By focusing on finding a solution and working collaboratively with my coworker and supervisor, we were able to resolve the issue and move forward as a team."

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Written by Krista Wenz
25 Questions & Answers • Kaiser Permanente

By Krista

By Krista