JD Wetherspoon Mock Interview
Practice 30 JD Wetherspoon interview questions covering pub operations, customer service, and team dynamics.
Question 8 of 30
How do you handle a rude, picky or upset customer?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
In the restaurant industry, you will come across customers who are rude from time to time. This is par for the course for any service based job. Are you able to brush it off when a customer is extra picky, or do you take it personally? Assure the interviewer that you can keep your composure when it comes to demanding customers.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have spent the past few months working in a retail environment. I no longer take it personally when a customer is picky or difficult. I will do my best to make them happy, but I fully understand that you cannot please everyone, all the time."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I handle an extra-choosy customer with utmost care! I listen, and do my best to deliver above their expectations."
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