QUESTION 8 OF 30
How do you handle a rude, picky or upset customer?
In the restaurant industry, you will come across customers who are rude from time to time. This is par for the course for any service based job. Are you able to brush it off when a customer is extra picky, or do you take it personally? Assure the interviewer that you can keep your composure when it comes to demanding customers.
"I have spent the past few months working in a retail environment. I no longer take it personally when a customer is picky or difficult. I will do my best to make them happy, but I fully understand that you cannot please everyone, all the time."
"I handle an extra-choosy customer with utmost care! I listen, and do my best to deliver above their expectations."
