"It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few weeks ago. Upon arriving to work in the morning, I quickly learned that our entire network was down, and we wouldn't be able to work within our CRM or other programs that day. Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. Rather than joining the crowd and freaking out about the situation, I huddled our group to discuss solutions to the workday. We had found out that the network likely wouldn't be fully up and running until late afternoon. While some colleagues called it quits and went home, I helped brainstorm how we could keep our phone lines open, and my boss was very grateful for my efforts that day. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over."
