Fannie Mae Mock Interview
Practice 31 Fannie Mae interview questions covering mortgage finance, risk assessment, and GSE operations.
Question 26 of 31
Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?
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Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation where you had to dig further to solve a problem. Before your interview, try to think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Try to be detailed as you explain how you thought the problem out and worked hard to use the resources you could to help solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Fannie Mae.
Many positions at Fannie Mae will require you to work independently without having all the details you need. Senior-level leadership isn't there to hold your hand through a project, so make sure your interviewer knows that you can do your job well, even if you're missing a few of the puzzle pieces.
Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
"Back when I first joined my current organization, I was taking a role that had been vacant for many months, and I had to start with a backlog of work along with the regular daily activities. This customer service role included logging daily visitors and calls, and the interim rep only kept brief notes. After taking the time to walk through training and getting running on my own, I realized that the current workload wouldn't allow me to catch up on the backlog of work that had been missed. While I had ideas of how to play catch up on the work, I approached my supervisor with a few ideas, and we settled on having me log hours from home on our system as overtime to get caught up. I worked with our IT staff on getting set up on our network from home and was more than willing to help out with some extra hours."
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