QUESTION 11 OF 41

Give me an example of a time you went above and beyond.

The success of Equinox depends on sales and customer satisfaction. This question allows you to speak about your work ethic and dedication to the company, customers, and your team. Demonstrate that you can react appropriately when your employer has a need beyond your usual day-to-day expectations. When preparing examples, think of a time you received recognition from a manager, exceeded expectations, or shined on a performance review. Discuss why you chose to do more than was required and how you did that.

"A coworker recently struggled with a personal issue and abruptly took some time off. I volunteered to cover for her, and she walked me through some of the highest-priority tasks and projects she was working on and told me not to stress about getting anything else done. During her time off, I was able to cover her high-priority deadlines and projects in addition to several other smaller tasks that could have waited until she returned. I also took notes from all team meetings she missed so that I could catch her up. I wanted her to know we're a team and have each other's backs, and I wanted her to come back to a stress-free situation where she was not behind."

"I regularly go above and beyond. I do not insist on sticking with "the usual" level of service that my clients receive. I always lend a hand to my coworkers when they need it and offer a smile even on tough days."

Unlock all 41 Equinox Fitness questions

Master questions about high-performance culture and premium member experience expectations.

Get Started

Previous Question Next Question

Equinox Fitness Mock Interview

Give me an example of a time you went above and beyond.

Unlock all 41 Equinox Fitness questions

41 Equinox Fitness Interview Questions & Answers