Eastern Health Mock Interview
Practice 34 Eastern Health interview questions covering patient care values, community healthcare priorities, and clinical scenarios.
Question 8 of 34
What do you know about the 'Doing it with us not for us' policy developed by the Victorian Department of Health and Human Services and why is it important that Eastern Health incorporates it customers into decision making processes?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
For this question, it will be important for you to research the policy implemented by the Victorian Department of Health and Human Services close to ten years ago. After the implementation of the policy, Eastern Health has gone to great lengths to involve consumers of their services on committees that make important decisions on how the organization operates. Consumers have participated in developing patient information like brochures, planning changes in how services are provided and being involved in discussions on quality, safety and patient experience. In your answer, talk about why you feel that involving patients, their caregivers and the greater community in decision making is important.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In researching Eastern Health and the policy, I was ecstatic to see how the organization involves the greater community and consumers in important decisions. Sometimes in the healthcare field, it is easy to lose sight on the customer and what they see from their perspective. They are the people that are receiving care in the clinics and hospitals. They are the people navigating the website for information. And they are the people that are receiving billing statements in the mail on a regular basis. Their input is important in helping leadership see their perspective and be able to implement changes that have a real impact on the patients who receive care at Eastern Health."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"With my current employer, I know that community and patient involvement on the Patient Safety Committee that I represent our department on was very beneficial. The current and former patients that sit on the committee provide firsthand experiences about their time in hospitalization and in clinic that are crucial to decisions that we make moving forward as a committee. The fact that they volunteer their time to help make the future of patient care better makes their participation even better as well. I'm very happy to see that Eastern Health has implemented some great ways for consumer participation as well."
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