QUESTION 2 OF 31
Dis-Chem Pharmacies puts customer service first. How do you ensure that you always put the customers' needs first?
Customer service is our highest priority at Dis-Chem Pharmacies -- it's one of the ways we're working toward our mission of becoming South Africa's favorite retail pharmacy. Our promise is simple: we are Pharmacists Who Care. Talk to the interviewer about your personal customer service strategy and how you would embody our promise to customers.
"I greet every customer I see with a friendly welcome and try to make a connection from the start: by offering assistance, making sure they know I'm available if they have questions, or asking how their day is going. Small interactions build up a customer's trust and comfort with an associate so they're more likely to ask for help if they need it."
