Department of Juvenile Justice Mock Interview
Practice 30 Department of Juvenile Justice interview questions covering youth advocacy, crisis intervention, and rehabilitation philosophy.
Question 16 of 30
How do you handle conflict in the workplace?
Example Answer
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"It depends on what you mean by conflict? If it is a scheduling conflict, or a personal conflict, I handled it as best as I can to prioritize the work and the benefit of the team over the one. If it is a personality conflict, I'll put my non-defensive communication skills to work, demonstrate active listening, and do all I can to remain objective and level headed and deescalate the situation. The aim is to ensure the team is working well together, and supporting each other at every turn."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This behavioral question will offer a meaningful glimpse into your personality, as well as your soft skills. They're aiming to ascertain your mediation and negotiation skills. The interviewer needs to know how adept and effective you are at diplomacy and working swiftly towards a communal end goal. They are also curious if you have issues with people in positions of authority, or if you strive to preserve the peace and exhibit respect for your superiors.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Any position within the Department of Juvenile Justice can be a stressful environment. This can easily result in intense situations. Exhibit your non-defensive communications skills here, as well as your ability to function as a mediator between those who don't see eye to eye. Convey a possession of strong conflict resolution skills in your example. The key here is to exhibit your inner strength and your capability to work in high-stress situations with composure.
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