Give us an example of when you went above and beyond the call of duty.

As a social worker, there was a juvenile whose parents were detained, and the juvenile's nearest relative was 12 hours away. There was no place where we could easily hold the child, so I stayed at a secure location with a sheriff's deputy, supervising until the relative was able to take possession of the juvenile. The child had run away in the past, and this was a concern, yet it seemed imprudent to enter the child into the system, so I did what no one else was willing to do.

Find a relevant example from your working experience that translates to what they will probably expect of you in this role. They're looking to recruit those who exhibit sound judgment, strong interpersonal skills, resourcefulness, self-discipline, strong leadership, and problem-solving skills.