Practice 30 DaVita Patient Care Technician interview questions covering dialysis protocols, patient safety, and clinical scenarios.
Question 23 of 30
Why the Interviewer Asks This Question
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
It is not uncommon for employees or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess as a Patient Care Technician.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Fortunately, I have only had one dispute in my career with a coworker. There was a misunderstanding in our respective job duties, and my coworker thought I was trying to undermine his position. I handled it by recognizing we had an issue and asked my coworker to speak in private. I calmly asked him why he thought we had a conflict and what we could do to resolve the issue. Once we cleared up who was responsible for each job responsibility, we never had an issue again."

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Written by Krista Wenz
30 Questions & Answers • Davita, Inc.

By Krista

By Krista