Practice 35 Austin Health interview questions covering clinical excellence, patient care values, and healthcare leadership.
Question 14 of 35
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem. Then, describe what you learned from your experience.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"When our facility came under new management last year, many new methods and policies came into place. I learned some exciting new approaches to patient care and customer management challenges. I enjoyed the process and am always open to change if it benefits my patients and the unit's efficiency."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"They say people in healthcare are 'lifelong learners.' I'm now old enough to realize that it's not difficult to adapt to change, as it typically enhances patient care. My 45-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. It's not about who is teaching you, but if you are willing to learn. In the medical context, I just took a course on Telehealth, which made me have to adapt how I provide patient care. I didn't think I would enjoy working with my patients virtually because I like face-to-face interaction. However, I can see more patients this way, which improves the level of patient care I can provide."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The healthcare industry is rapidly evolving, with new technologies and new methods of doing things. Show the interviewer that you are open to change, and embrace learning new techniques.

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Written by Krista Wenz
35 Questions & Answers • Austin Health

By Krista

By Krista