Practice 35 Austin Health interview questions covering clinical excellence, patient care values, and healthcare leadership.
Question 9 of 35
Why the Interviewer Asks This Question
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all positions at Austin Health. Your duties will include speaking with customers, patients, family members, and other healthcare professionals. You must also have excellent documentation skills. The interviewer wants to hear that you have the necessary communication skills for the role.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on describing your written and verbal communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I have solid communication skills and feel this skill is one of my greatest strengths. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you want it for your file."

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"I would describe my communication skills as above average. I work very hard to ensure I speak to my patients in terms they can understand. Medical terminology can be quite confusing for those not in the medical field. After explaining something to a patient or family member, I have them repeat what I said to ensure they are clear on what I told them. I ask them if they have questions, I actively listen, and I am great at reading body language. My written communication skills are exceptional, as well."

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Written by Krista Wenz
35 Questions & Answers • Austin Health

By Krista

By Krista