ArcBest Corporation Mock Interview
Practice 31 ArcBest Corporation interview questions covering logistics operations, supply chain strategy, and customer service excellence.
Question 12 of 31
Give me an example of a time when you went above and beyond.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I'd like to think that I go above and beyond most days. I help out my colleagues when they are running behind. I work overtime hours when they are requested of me. And, I spend more time ensuring that safety practices are followed, than the average individual in our department."
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Anonymous Answer
I value myself as: "never stop growing and developing myself" which is helping me and others succeed together. Helping others is helping myself, and that would be a great opportunity for me to learn, and go above and beyond my certain knowledge.
Chad's Feedback
This is a good start! A desire for continuous learning, and willingness to help others are traits desired by all employers. However, ensure you are directly answering the question by providing an example of a time in your career when you put in extra effort to go beyond the basic requirements of your job. Behavioral-based interview questions like this are best answered using the STAR (Situation, Task, Action, Result) method. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer. We have a guide that you may find helpful - https://www.mockquestions.com/articles/Interview Types/Master Behavioral-Based Interviews Using The Star Method/
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