The cargo operations team at Air New Zealand works to ensure that all cargo and baggage are routed correctly throughout the airport. To make sure that this aspect of the job is handled, accurate documentation of the work is vital. For this question, your interviewer will be looking to hear about any experience that you have in documenting and maintaining records of work that you've performed in the past. As you prepare for your interview, think about any duties that you've had on the job during your career that involved any sort of documenting of information. Then as you answer, be sure to explain why these duties were essential to your work so your interviewer knows that you take the often mundane tasks of record keeping seriously.