Have you ever had to perform record keeping duties on the job in the past?
The cargo operations team at Air New Zealand works to ensure that all cargo and baggage are routed correctly throughout the airport. To make sure that this aspect of the job is handled, accurate documentation of the work is vital. For this question, your interviewer will be looking to hear about any experience that you have in documenting and maintaining records of work that you've performed in the past. As you prepare for your interview, think about any duties that you've had on the job during your career that involved any sort of documenting of information. Then as you answer, be sure to explain why these duties were essential to your work so your interviewer knows that you take the often mundane tasks of record keeping seriously.
"In my current role in manufacturing, I am required to track the pieces that I handle every day using a scanning tool and barcode system. The process of product tracking at our facility is very important in providing key measures on production. When working, I simply need to scan each piece that I'm working with. When we implemented this system a few years ago, it took a few days to fully integrate this into my work processes, and now it is second nature to me."