Practice 30 Substance Abuse Counselor interview questions covering ethics, crisis intervention, and therapeutic approach.
Question 12 of 30
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Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"When handling patient confrontation, I always take the time to listen and help them come up with a solution to their problem."

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
As a Substance Abuse Counselor, you may encounter confrontations from your clients. Clients can get angry about diagnosis, what is discussed during sessions, or out of the blue as they are trying to recover. Tell the interviewer how you manage these types of confrontations. Answer this question by telling the interviewer how you may enlist the help of a co-worker or follow a step-by-step list of instructions set by your clinic.

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.
"When dealing with a patient confrontation, I make sure I never raise my voice or talk down to a patient. I take the time to listen to their concerns and let them get everything out before we start over and work on a plan together."

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Written by Heather Douglass
30 Questions & Answers • Substance Abuse Counselor

By Heather

By Heather