A recent patient survey comes back, and you find out that you did not meet a patient's expectations for their anesthesia care. What are the next steps you would take?

The goal of your answer to this question is to demonstrate that you can take feedback and use it to improve the care you provide to patients. Keep in mind that most patient feedback is anonymous, and you may not be able to pinpoint the exact interaction that created the feedback from the patient.

"Evaluating patient experience is vital in helping any healthcare institution provide the best care possible. I've heard so many great things that you do to provide excellent care and service to so many people. If I were fortunate enough to become your next Anesthesiologist, I wouldn't let a negative patient survey get me down. I would see it as an opportunity to improve. I would do my best to analyze the feedback to see if I could remember which patient encounter it came from. I would take time to reflect on why the patient may have given this feedback and take the necessary measures to improve."