Sometimes personalities can clash. When have you had to modify or change your behavior to prevent a personality clash with a client?

"With all of the different types of personalities in this world, there will be times when you clash. In my last role, there was a personality I worked with that was difficult to read and break through to. The client took their role very serious and brought a great deal of unnecessary stress to the relationship with conflicting messages. I am very adaptable and found a way to meet the needs of the client, while asking the right questions to help bridge us together."

Every person is different, and interviewers want to hear that you can adapt to working with all types of people. Have you ever had a client who you didn't see eye-to-eye with? How about a client who never seemed to be on the same page as you? Have you had a client that you needed to be firmer or direct with? Perhaps, you have had a client that you needed to extend deadlines for due to lack of follow through on their part. These are all great examples to share for this question! Odds are, you get along with most of your clients if you have a successful career as a personal assistant! If this is the case, begin by telling the interviewer that most clients are great to work with and you typically do not run into these concerns. Next, provide the interviewer with an overview of one situation expressing who your client was, what tendencies you needed to resolve, and how you addressed them. Next, share what you did to ensure the situation never got the best of you instead focusing on what you initiated to resolve the issue. Finally, be sure to mention that you understand your role as a personal assistant is to be adaptable and initiate change when you recognize it.