How do you try to avoid misunderstandings with your client?
Answer example, "Listening and communication are important skills to avoid misunderstanding. Delivering on our promises and action items can help the client relationship keep on track. If I do not understand something or need clarifying, I will be sure to take the time to ask. This can help prevent misunderstandings before they occur."
"Listening and communication are important skills to avoid misunderstanding. Delivering on our promises and action items can help the client relationship keep on track. If I do not understand something or need clarifying, I will be sure to take the time to ask. This can help prevent misunderstandings before they occur."
What steps do you take to ensure you have to misunderstandings? Do you take notes during your meetings? Do you send out calendar reminders or meeting recaps? Do you color code files? Do you always prepare for meetings with your clients ahead of time to ensure you are walking into your meetings as a knowledgeable professional? Perhaps you re-iterate everything discussed at the end of a conversation. When asked this question, simply list 2-3 things that you do to alleviate the risk of misunderstandings with your clients.
