What you know and know well. For instance, if you have extensive experience in MS Office or if you have a certification in Excel, highlight that. Be sure to state that you are quick to learn any technology you are unfamiliar with and would welcome any training that could be offered on any programs you are not familiar with.

Sounding as if you are not capable of mastering new technology, even if your background is not specific to it. Flexibility is key, and that means you want to show that even if you don't know something, you're willing to do the research to figure it out.

"When I was with XX company, I formatted documents in MS Office Suite daily and utilized company software including (describe)."

"Although I have not been in an office environment recently, in my position as a volunteer with the school board I created many flyers (or other example) for events and utilized MS 360 to communicate with board members and other volunteers."